Frequently Asked Questions
What is the Bovarria Pet Water Fountain?
The Bovarria Pet Water Fountain is designed to provide cats and dogs with a continuous flow of fresh, circulating water throughout the day.
Is the fountain suitable for both cats and dogs?
Yes. The fountain is designed for both cats and dogs and can be used by pets of different sizes.
What is the capacity of the fountain?
The Bovarria Pet Water Fountain has a 3.2L water capacity, helping reduce the need for frequent refills.
Is the fountain easy to clean?
Yes. The fountain is designed for easy disassembly and regular cleaning. We recommend cleaning it regularly to keep the water fresh and hygienic.
How long does delivery take?
Orders are generally delivered within 5–9 business days. Delivery times may vary depending on the destination and circumstances outside our control.
Do I receive tracking information?
When tracking is available for your order, tracking information will be provided so you can follow your shipment.
What should I do if my order is delayed or missing?
If your order appears to be delayed or missing, please contact our customer support team at support@bovarria.com with your order number.
What if I receive a damaged or incorrect item?
Please contact us as soon as possible at support@bovarria.com with your order number and details of the issue. We will review the situation and assist you with the next steps.
How can I contact Bovarria?
You can contact our customer support team at support@bovarria.com. Please include your order number when contacting us about an existing order.