Shipping policy
SHIPPING POLICY
At Bovarria, we do our best to process and deliver your order as quickly as possible.
ORDER PROCESSING
After your order is confirmed, it will be prepared and processed by our logistics partner.
WHERE WE SHIP
We ship to Canada and the United States.
SHIPPING TIMES
The estimated shipping time is generally 5–9 days, depending on the destination and shipping method.
Please note that shipping times are estimates and may be affected by factors beyond our control, including carrier delays, weather conditions, high-volume periods, customs procedures, or other unforeseen circumstances.
SHIPPING COSTS
Any applicable shipping fees will be calculated and displayed at checkout before you complete your purchase.
ORDER TRACKING
When tracking information is available, it will be provided to the customer so that the order can be tracked during transit.
SHIPPING ADDRESS
Please carefully verify your shipping address before completing your order. Bovarria is not responsible for delivery issues or delays caused by an incorrect or incomplete address provided by the customer.
DELAYED OR MISSING ORDERS
If your order appears to be delayed or has not arrived within the estimated delivery period, please contact us at:
We will review the situation and help determine the appropriate next steps.
DAMAGED OR INCORRECT ITEMS
Please inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong item, please contact us as soon as possible at the email address above.
Please include your order number and, when possible, photos or videos showing the issue.
We will review your request and inform you of the appropriate solution in accordance with our Return & Refund Policy.